Privacy Policy

At Eastland Bingo, we are committed to protecting your personal data and ensuring a safe online experience.

What Personal Information May Be Collected

We may collect various types of information from you when you create an account or interact with our platform. This includes:

Name
Date of birth
Contact details (email address, phone number)
Device and browser information (such as device type, operating system, and IP address)

Please note that we will only request and process the minimum amount of personal data necessary to provide you with a high-quality user experience.

Account Registration Information

When you create an account with us, we ask for your name, date of birth, contact details, and other information. This helps us verify your identity, ensure age restrictions are met, and tailor our services to your needs.

We also store your login credentials securely to grant you access to your account without compromising your security.

Device and Browser Information

As with any online platform, we collect information about the device and browser used to access Eastland Bingo. This includes:

Device type (computer, mobile phone, tablet)
Operating system (Windows, macOS, Android, iOS)
IP address
Screen resolution
Language settings

This data is essential for optimizing our site's performance on various devices.

Usage Analytics and Behavioural Data

To enhance your experience and understand how you use Eastland Bingo, we collect anonymous usage analytics. This includes:

Login frequency and duration
Gaming activity (bingo sessions played)
Time spent playing each game

This information helps us identify areas for improvement and provide recommendations tailored to your interests.

Cookies and Tracking Technologies

Eastland Bingo uses cookies to remember user preferences, optimize functionality, and personalize content. These cookies do not collect personal data or track sensitive behaviour.

If you would like more control over the types of cookies stored on your device, please see our Cookie Policy for details.

Communication Preferences

We will only send marketing communications to users with explicit consent. To manage communication preferences:

Select "unsubscribe" in emails
Adjust settings within the Eastland Bingo mobile app or website

This ensures you stay informed about updates and promotions while maintaining control over your inbox.

Data Storage and Retention

Your data is stored securely on our servers, adhering to industry standards for encryption and protection. We retain data for as long as necessary:

For account security purposes: 30 days after the last login
For auditing or troubleshooting reasons: up to one year from date of creation
After this period, we anonymize and aggregate your usage analytics

Security and Account Protection

To safeguard your personal information and protect against unauthorized access:

We use industry-standard encryption methods for data transmission and storage.
Your account is secured with strong password policies (minimum length, complexity requirements).
Login attempts are monitored to detect suspicious activity.

Take steps to secure your online identity by using a reputable antivirus software suite on all devices used to connect with Eastland Bingo.

User Rights Regarding Personal Data

You have several rights related to personal data collected and stored:

Correction of inaccurate information
Deletion or erasure (subject to account security implications)
Request access to, transmission of your personal data in a machine-readable format

To exercise these rights, please contact our player services desk via email.

Age Restrictions and Minor Protection

Eastland Bingo adheres strictly to Australian laws governing gaming and minors. If you are under the age of 18 (the minimum legal age for bingo in NSW), please refrain from interacting with this platform or contacting us directly.

We will not knowingly accept user information from children under the applicable age restriction, but we cannot verify a child's age unless they use a device registered to an adult at the time of registration.