At Eastland Bingo, we are committed to providing a safe and regulated gaming environment. Our customer support team is here to help you with any questions or concerns you may have.
You can contact us through various channels depending on your needs:
Our help centre is available on our website to provide you with quick answers to common questions. You can access the help centre by clicking on the "Help" tab at the top of our webpage.
We have compiled a list of frequently asked questions (FAQs) that address many common inquiries. Our FAQs are accessible through the help centre and cover topics such as account registration, game rules, and responsible gaming practices.
If you need assistance with verifying your identity, resetting your password, or resolving other account-related issues, please contact our email support.
For technical issues such as game crashes or payment problems, please contact us at email. Our support team will do their best to resolve your issue promptly.
If you have a complaint about our services or policies, we encourage you to speak with our customer service representative in person. We take all complaints seriously and are committed to resolving disputes fairly and quickly.
We strive to respond to email support inquiries within two hours during business hours. Please allow additional time for response if your inquiry is received outside of regular operating hours or on weekends/public holidays.
Our website is optimized for mobile devices, allowing you to easily access our services from anywhere at any time. Our customer support team can also assist with technical issues related to desktop gaming through email support.
We offer basic assistance in Italian and Greek languages. If your native language is not listed here, please contact us for alternative communication methods.
To ensure efficient issue resolution, we encourage you to choose the most suitable contact method based on your needs:
We appreciate your patience and understanding in choosing the right channel for assistance.
Our customer support team follows a standard procedure to ensure that all requests are handled fairly and efficiently. Please note:
We value transparency in all interactions.
